Question 1

What is a Wallet Synevo?

Accepted Answer

A wallet is a prepayment that can be used to pay for any Synevo tests. This is a convenient way to top up your balance in advance and get an additional 20% of the topped-up amount for tests.

Question 2

How to check how many bonuses are in the account?

Accepted Answer

You can always check the balance of bonuses, as well as the history of their accrual and write-off, in your personal account on the website.

Question 3

How to choose a convenient subscription amount to pay for an order?

Accepted Answer

You can purchase a subscription when placing an order. For example, if your order costs 1700 UAH, the system will automatically offer to buy a subscription for 1500 UAH, which will give you an additional 300 UAH bonuses. It would help to pay for an order for 1700 UAH, and the 100 bonuses left, will remain for future orders. You can also purchase one of three subscription packages on the website, costing 1000, 3000 or 5000 UAH, which are converted into 1200, 3600 or 6000 bonuses, respectively. Bonuses can be spent at any time, they are active for 18 months from the date of payment.

Question 4

How is a Wallet different from a regular payment?

Accepted Answer

The main advantage of a Wallet is a larger bonus. Having Wallet Synevo, you receive 20% bonuses from the payment amount, while when paying online the bonus is 10%, in the laboratory center – only 5%.

Question 5

Does the Wallet oblige you to make regular payments?

Accepted Answer

No, this is a one-time payment without the obligation to make regular payments. You use the bonuses you receive only when necessary.

Question 6

How do Wallet bonuses work?

Accepted Answer

Bonuses are awarded automatically after purchasing a subscription. Each UAH of the Wallet is converted into 1.2 bonuses that can be used to pay for future tests (equivalent to 1 bonus = 1 UAH).

Question 7

When is the best time to buy a Wallet?

Accepted Answer

You can prepay Wallet at any time and use the bonuses you receive within 18 months. Bonuses become available for payment immediately after purchasing the package.

Synevo Wallet

Tariff Plans

Here’s how it works